Privacy Policy

Parrots Lab LLC — Stand out like never before

This Privacy Policy explains what information we collect when you visit parrotslab.com or otherwise interact with us, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Overview

We collect information to respond to inquiries, deliver our services, improve our website, and market our work responsibly. We do not sell your personal information for money. Where we use information for advertising, we explain how below, and we give you ways to opt out.

2. Information We Collect

Information you give us

• Contact details such as your name, business name, email, and phone number when you fill out a form, book a call, or email us.

• Project information you share so we can scope or deliver Content Studio, Video Production, or Digital Marketing work.

• Media and content you provide for production, including footage, photos, logos, and brand assets.

• Communications you send us, including messages and feedback.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, referring page, and time spent on the site.

• Cookies and similar technologies used for analytics and advertising, described in Section 4.

Information from third parties

We may receive information from advertising and analytics platforms (for example, Meta and Google) and from tools we use to run our business, such as our CRM and scheduling software.

3. How We Use Your Information

• Respond to inquiries and provide quotes or proposals.

• Deliver, manage, and improve our services.

• Operate, maintain, and secure our website.

• Send updates, marketing, or newsletters you have asked for, with an option to unsubscribe at any time.

• Measure and improve our marketing and advertising campaigns.

• Comply with legal obligations and protect our rights.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to keep the site working, understand how it is used, and support advertising. This may include analytics tools such as Google Analytics and advertising pixels such as the Meta Pixel and Google Ads tag.

You can control cookies through your browser settings and, where shown, through our cookie banner. Disabling some cookies may affect how the site functions.

5. How We Share Information

We share personal information only as described below:

• Service providers who help us operate, such as hosting, analytics, email, scheduling, and CRM vendors, who are permitted to use it only to provide services to us.

• Advertising platforms such as Meta and Google to measure and deliver campaigns. These platforms may match data to your account, which can be treated as a “sale” or “share” under certain laws. See Section 10 for how to opt out.

• Legal and safety reasons when required by law or to protect our rights, users, or the public.

• Business transfers in connection with a merger, acquisition, or sale of assets, with continued protection of your information.

6. Third-Party Links

Our website and content may link to sites or platforms we do not control, including social media. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Data Retention

We keep personal information for as long as needed to provide our services, meet our legal and accounting obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or de-identify it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or limit certain uses. To make a request, contact us using the details in Section 14. We will not discriminate against you for exercising these rights.

10. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the CPRA, gives you the right to:

• Know what personal information we collect, use, and disclose.

• Request access to or deletion of your personal information.

• Correct inaccurate personal information.

• Opt out of the “sale” or “sharing” of your personal information, including for cross-context behavioral advertising.

• Limit the use of sensitive personal information.

To opt out of advertising-related sharing, you can adjust cookie controls on our site and use the opt-out tools provided by Meta (facebook.com/about/ads) and Google (adssettings.google.com). To submit any other request, contact us using Section 14. We may need to verify your identity before responding.

California’s “Shine the Light” law also lets California residents request information about disclosures to third parties for direct marketing. We do not share personal information for third-party direct marketing.

11. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

12. Do Not Track

Some browsers offer a “Do Not Track” signal. There is no common standard for responding to it, so our site does not currently respond to these signals. You can still manage tracking through the cookie controls described above.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice where appropriate.